Submit your review
Really helpful travel agents. Our Christmas trip to New York and Washington couldn't have gone better. They provided us with great flights, perfectly positioned hotels for exploring the sights. Ellie was really helpful in building the right package for us. Thank you!
Thanks so much for the review Adrian! So glad you had a great time! Ellie
Ellie booked us a fab girls trip away and was quick to reply with any queries I had! Would definitely recommend and will be using again.
Glad you all had a great time! 😀 Thanks for the review! x
We booked a holiday to Cuba with Ellie, who was so helpful in finding us the perfect holiday. Ellie found exactly what we were looking for, we wanted to explore Havana and spend some time on the beach. Nothing was too much trouble, always quick to reply to any of our questions. We will definitely be booking with the Travel Business again!
The Travel Business were absolutely amazing at finding us our replacement holiday when our original holiday with Thomas Cook got cancelled. On the Monday, I went in with little hope of finding something and being able to fly 2 days later when our original holiday was booked, but with a lot of hard work they found something within an hour or so and it was certainly not just a second rate replacement! Myself, my partner and 2 year old had an amazing first family holiday in Albufeira and I will definitely be looking to book with the Travel Business in future. Thank you for making our family holiday possible, we had an amazing time!
It was our pleasure to be of assistance at this very trying and stressful time really happy that all worked out well for you. Your feedback and personal recommendation means a lot to us and we look forward to helping you on your next adventure.
Thanks and our best wishes
Very friendly nothing is to much trouble Laura got us a fab deal on a cruise would highly recommend them!
Thank you for your lovely feedback 🙂
Just had to leave this review for a outstanding customer service which I received again today at this travel agency. I normally deal with the owner Allan who has always finds the best holidays prices and places for myself and husband to stay and never disappointed in the 5 holidays that I have booked but this time this holiday was for my son and his girlfriend who had booked in their local town Newport.
My son and his girlfriend been saving hard for the first holiday together over the year working extra shifts and saving hard but as booked Thomas cook was so disappointed when they folded like all Thomas cook customers.
I rang this travel agency 9 o'clock on the Monday morning asking is there any thing they can do to help them find another holiday which was in their budget. Ellie could not do enough while also dealing with a number of customers also wanting to still go away for some lovely weather, they had customers queuing and the phone was red hot and Ellie and Allan dealing with all customers very calm. Ellie found a holiday which they are flying out to Lanzarote on wed. Thank you for keeping me updated throughout the day until we finally booked another dream holiday. You always go above and beyond and I would not go anywhere else. Myself and husband will be booking our holiday for next yr soon and will definitely be coming to you. Thanks so much I have two happy children and I also want to mention how happy you were to have found this holiday for him and how passionate you are in your role to deliver that outstanding service.
Tracey, Harrison and Antonia . Xx
Awww this is so lovely! Thank you so much for the kind review! So happy we were able to help you all 🙂 Hope Harrison & Antonia have a great time!
Ellie was absolutely amazing, my partner and I were so disappointed when we were unable to go on our first holiday due to Thomas Cook, however, when my partners mother rang up to find us another one she was met with the most amazing support and service from Ellie and her father. Ellie could not do enough for her and made sure we had another holiday within our limited dates and price which was extremely hard to do due to Thomas Cook closing down, easy to contact and were given a lot of support even when questioning ATOL refunds. Would 100% recommend
Aww thanks Antonia 🙂 We were glad to be able to help! Hope you enjoy!!
Outstanding service from the team at The Travel Business! I would like to thank Ellie for all her hard work in finding our perfect family holiday within our budget! Highly recommend their personal service!
Thanks Michelle! Our pleasure! 🙂
I booked our honeymoon to Mauritius with Laura - she was really helpful and patient, considering there were a few destinations on the table and several must-haves. In the end we went with her recommendation and have come away really pleased with the service received and excited for the holiday chosen.
Thank you so much Grace, it’s been a pleasure to organise for you!
The Travel Business offer a truly personal and professional service that is second to none.
Thanks Liam 🙂